Answers to the usual questions.

Open Settings on your iPhone or iPad, tap your name at the top, then Subscriptions. Select Wordalo Unlimited and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period, so you keep access until then.

Yes. New subscribers get three days of Wordalo Unlimited free. If you don't cancel before the trial ends, the subscription renews automatically at £2.99 a month.

£2.99 a month in the UK after the trial. Prices in other regions are set by Apple and appear in your local currency. We don't run discount codes, because we keep the price low to begin with.

Refunds for App Store purchases are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Wordalo purchase and request a refund. If Apple asks us about it, we'll usually support the request.

Unlimited puzzles every day, all fifty themed packs, the printable four-page broadsheet PDF, 150 bonus coins every morning, automatic streak forgiveness when you miss a day, and priority email support.

Yes. Wordalo Unlimited supports Family Sharing, so up to six family members on the same Apple Family can use one subscription. Enable Family Sharing in your Apple ID settings.

Yes. Every puzzle is generated on your device. You can play on a plane, on a train, or with a patchy signal. An internet connection is only needed to validate your subscription receipt when you first subscribe.

Yes, via iCloud. Make sure iCloud Drive is enabled on every device and that they're signed into the same Apple ID. Progress typically syncs within a minute of a change.

Wordalo Unlimited subscribers get automatic streak forgiveness when you miss one day. If you miss more than that, the streak resets. We can't restore streaks manually, since we don't have a server that records them.

Open Settings inside the app and turn on Audio narration. When you're solving a crossword, a small speaker button next to each clue will read it aloud in British English.

Not at the moment. Every clue is hand-written in British English, so a translation would be a significant undertaking. If you'd like other languages, let us know.

The app is rated 4+ and contains no objectionable content. However, the clues and vocabulary are written with adults in mind, so younger children may find some words unfamiliar.

Email hello@wordalo.app with the puzzle type, the themed pack, the clue and what you expected. Screenshots help. We read every email.

Open the Puzzles tab, tap Printable Paper, choose A4 or US Letter, then tap the AirPrint icon. Select your AirPrint-compatible printer and print. A Wordalo Unlimited subscription is required.

Page one is a word search, page two is the daily crossword, page three is a set of anagrams and a short puzzler, and page four is the solutions. Solutions are printed upside-down so you don't see them by accident.

Yes. Use the iOS share sheet to email or message the PDF. There are no watermarks and no tracking. We trust people not to redistribute it publicly.

Make sure you've selected the correct paper size (A4 for UK, US Letter for US) and that "scale to fit" is off in the print dialog. If it still looks wrong, email us a photo and we'll take a look.

No. There's no analytics, no tracking, and no advertising. Your progress lives on your device and in your own iCloud account. For the full story, read the privacy notice.

Delete the app to remove local data. To remove iCloud data, open Settings, tap your name, then iCloud, then Manage Storage, find Wordalo and delete its data.